Processing of Personal Data
This page aims to describe the website’s administrative procedures concerning the processing of personal data of users who consult the website. This notice is provided pursuant to art. 13 of laws no. 196/2003-concerning The Personal Data Protection Code to those who link to the corporate website of Omniachannel (hereinafter the “website”) by accessing our web services via computers.
The following information applies only to this website and not to other websites accessed via links.
Furthermore, this notice also draws from Recommendation 2009/136/CE of the European authorities for the protection of personal data, gathered in the Group established by article 29 of Directive no. 2/2001, to identify some minimum requirements for the collection of personal data online and, in particular, the manner, timing and nature of the information that data controllers must provide to users when the latter connect to web pages, regardless of the purpose of their connection.
The “owner” of the processing treatment
The data controller following consultation of this site, may process data relating to identified or identifiable persons.
The data controller is theOmniachannel.
Location of Data Processing
Treatments related to the services of the website take place at the offices of the Omniachannel and are only handled by processing staff, or others charged with occasional maintenance.
Data deriving from the web service will be communicated to partners and devices to which the proprietor uses to provide the services requested by users and visitors.
Personal data provided by users who request dispatch of informative material (bulletins, CD-ROMs, newsletters, annual reports, answers to questions, acts and regulations etc.) are used only to perform the service or assistance requested and are disclosed to third parties only if this is necessary for that purpose (provide services requested through the technological and instrumental partner).
Types of data processed
Navigation data
The computer systems and software procedures for running this web site acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the Internet.
This information is not collected with the aim of linking it to identified users although, inevitably, through the processing and linking of data held by third parties, it could lead to users being identified.
This category of data includes IP addresses or domain names of the computers used to connect to the website, the requested resources URI (Uniform Resource Identifier) notation, time of the request, method used to submit the request to the server, size of the file obtained in response to it, the numerical code indicating the server response status (successful, error etc.) and other parameters pertaining to the operating system and IT environment of the user.
This data is used only to obtain anonymous statistical information on the site and to check its correct operation. The data could be used to ascertain responsibility in the event of hypothetical computer offences to the detriment of the site.
Data voluntarily provided by website users
The optional, explicit and voluntary transmission of personal information to access certain services or to make inquiries to the addresses indicated on the website implies the subsequent acquisition of the sender’s personal data included in the request, necessary to answer the latter.
Concise information shall be progressively shown or displayed on web pages dedicated to particular services given upon request.
Cookies
Cookies are computer files that can be saved on the user’s computer (or other internet-enabled devices, for example smart phones or tablets) when someone visits the Website. Usually a cookie contains the name of the website from which the cookie originated and the ‘lifetime’ of the cookie (That is, how long it will remain on your device).
Cookies are essential for the operation of the Website
The website uses session cookies and they are persistent, simply used to offer a more efficient service.
The use of such cookies is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to fully provide the services and functions of the Website. The so-called session cookies used in this Website avoid using other computer techniques that are potentially harmful to the confidentiality of users who are browsing and do not allow the acquisition of personal data that identify Users. Those who do not wish to keep these cookies can delete them after browsing simply by going to the privacy settings of the browser and selecting the option to delete cookies.
Cookies placed for aggregate testing of site visits
Omniachannel uses aggregate data analysis tools to improve the Website (Google Analytics).
In particular, Google Analytics, a system made available by Google Inc., uses cookies that are stored on the user’s computer to enable the manager of the website to analyse how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored at google’s servers in the United States. Google will use this information for the purpose of evaluating the use of the website, completing reports on website activity for website operators and providing other services relative to website activity and Internet usage.
Customers who do not wish to have cookies, may prevent the storage on their computer through the special “Add Google Analytics opt-out browser” made available by Google at the address https://tools.google.com/dlpage/gaoptout.
To activate the component, which inhibits the system by sending information about your visit, simply install it according to the instructions on the screen, close and reopen the browser.
How to disable cookies
The majority of Internet browsers are initially set to accept cookies automatically. The user can change these settings to block cookies or to notify them that cookies are sent to their device. There are several ways to manage cookies. The user can refer to their browser instructions or the help screen to learn how to adjust or change the settings of their browser.
In case of different devices (for example, a computer, smart phone, tablet, etc.), you must make sure that each browser on each device is adjusted to reflect your preferences regarding cookies.
If you want to delete cookies installed in the appropriate folder on the browser used, each of them has its own peculiar mode, shown at the links below.
Microsoft Windows Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Apple Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Optional provision of data
Apart from that specified for navigation data, the user is free to provide personal information through the use of appropriate sections of the website and to require or request the sending of informative material or other communications.
Failure to provide data may make it impossible to obtain the requested service.
Data processing method
Personal data are processed by automated tools for a minimum time necessary to achieve the scopes for which they were collected.
To prevent data loss, abuse or incorrect use of data and unauthorised access, specific security measures have been set.Omniachannel, to reduce to a minimum any risks concerning privacy, availability and integrity of the personal data gathered and handled and ensure it meets all minimum security measures provided for by law.
Rights of the concerned
The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to be informed of their content and origin, verify their accuracy or request their integration or updating, or correction (Art. 7 of Legislative Decree no. 196/2003
Pursuant to the same article, the interested parties have the right to request the deletion, transformation into anonymous form or blocking of data processed in violation of the law and in any case to object to the processing of data, carried out for legitimate reasons.
Requests should be sent to Omniachannel by writing to info@omniachannel.it